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help with activation


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#1 u114873

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Posted 20 October 2021 - 11:13 AM

good day i am using jplay on one pc. changed the processor on the motherboard and cannot activate the program. Please help me with activation. Thank you.

#2 u114873

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Posted 20 October 2021 - 05:07 PM

Please reset the activation on my devices. So that I can get a license for a pc with a new processor. I used a dual pc. but now I use one audio pc

#3 BernieK

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Posted 21 October 2021 - 12:31 AM

Send a request to have the activation key reset (and explain the changes you made) to JPLAY support: support@jplay.eu


Control Point: Samsung Galaxy Tab S6 Lite, 128Gb storage, 4Gb RAM, Bubble UPnP 3.5.8, or Dell Inspiron 15R SE laptop (Windows Server 2019 - Standard Edition Desktop), Intel Core i7-3612QM, 2.1 GHz, 1Tb 5400 rpm SATA HDD, 16Gb Kingston DDR3 1600 MHz RAM, Upplay 1.4.10
Control and Audio-PCs: Asus Mini PC PN60, Intel Core i5 8250U 1.6 GHz, 250Gb Kingston A2000 M2 NVMe SSD (Control-PC) or 480Gb Kingston A1000 M2 NVMe SSD (Audio-PC) and 8Gb DDR4 2400 MHz RAM.

OS: Windows Server 2019 (Standard Edtion) in highly optimised Desktop mode, command prompt shell for initial setup after which both PCs run headless (no monitor, keyboard or mouse)
Optimization: Fidelizer Pro 8.6, MinorityClean 249, Process Lasso Server Edition 10.4.0.38, Audiophile Optimizer 3.0, a modified CAD DSK script, manual termination of specific Windows processes/services. Full optimization procedure described in my Guide for Optimizing WS2019 in a Dual or Single PC JPLAY Femto-Based System (revised 13/10/2021): (https://drive.google...iew?usp=sharing)

Renderer: JPLAY FEMTO 7.0D UPnP (Alternative version), Server: JPLAY FEMTO 7.0D femtoServer, File Manager: Q-Dir 10.4.0.0, Library Manager: JRiver MC 27.0.15
JPLAY Settings: Playing via: KS; Engine: ULTRAstream; Bitstream: Native; Bitperfect Volume: OFF; DAC Link: 500; XtreamSize: 1000; Throttle: ON; Hibernate Mode: ON
Equipment Configuration: Control Point Tablet/Laptop > WiFi > Control-PC > 1m SUPRA Cat 8 Ethernet Cable > Audio-PC > 3m Chord C-USB Cable > Luxman DA-06 > 1m Chord Chameleon Plus XLR cables > Luxman L-505ux MkII (or Luxman DA-06 > 1m ProA2 RCA cable > Rotel RC-1590 >  1m ProA2 RCA cable > Rotel RB-1590 or McIntosh MC152) > DIY speaker cables (Tycab PVC doubly insulated 11 AWG OFC wire, TechFlex braid, Neotech Banana/Spade connectors) > Bryston PX-1 external crossovers > DIY speaker cables (as before) > Bryston Model T Signature Speakers

Music Storage: Main Library: 6Tb Seagate HDD/Hub+6Tb Seagate HDD (all connections via 0.5m Avencore Premium USB 3.0 cables); Backups: as per Main Library (x2)


#4 u114873

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Posted 21 October 2021 - 03:42 AM

thanks, sent. unanswered yet

#5 u114873

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Posted 21 October 2021 - 03:44 AM

I, changed hardware. put new processor on audil pc motherboard

#6 BernieK

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Posted 21 October 2021 - 05:40 AM

Sorry, I meant send the explanation with your request to JPLAY support.


Control Point: Samsung Galaxy Tab S6 Lite, 128Gb storage, 4Gb RAM, Bubble UPnP 3.5.8, or Dell Inspiron 15R SE laptop (Windows Server 2019 - Standard Edition Desktop), Intel Core i7-3612QM, 2.1 GHz, 1Tb 5400 rpm SATA HDD, 16Gb Kingston DDR3 1600 MHz RAM, Upplay 1.4.10
Control and Audio-PCs: Asus Mini PC PN60, Intel Core i5 8250U 1.6 GHz, 250Gb Kingston A2000 M2 NVMe SSD (Control-PC) or 480Gb Kingston A1000 M2 NVMe SSD (Audio-PC) and 8Gb DDR4 2400 MHz RAM.

OS: Windows Server 2019 (Standard Edtion) in highly optimised Desktop mode, command prompt shell for initial setup after which both PCs run headless (no monitor, keyboard or mouse)
Optimization: Fidelizer Pro 8.6, MinorityClean 249, Process Lasso Server Edition 10.4.0.38, Audiophile Optimizer 3.0, a modified CAD DSK script, manual termination of specific Windows processes/services. Full optimization procedure described in my Guide for Optimizing WS2019 in a Dual or Single PC JPLAY Femto-Based System (revised 13/10/2021): (https://drive.google...iew?usp=sharing)

Renderer: JPLAY FEMTO 7.0D UPnP (Alternative version), Server: JPLAY FEMTO 7.0D femtoServer, File Manager: Q-Dir 10.4.0.0, Library Manager: JRiver MC 27.0.15
JPLAY Settings: Playing via: KS; Engine: ULTRAstream; Bitstream: Native; Bitperfect Volume: OFF; DAC Link: 500; XtreamSize: 1000; Throttle: ON; Hibernate Mode: ON
Equipment Configuration: Control Point Tablet/Laptop > WiFi > Control-PC > 1m SUPRA Cat 8 Ethernet Cable > Audio-PC > 3m Chord C-USB Cable > Luxman DA-06 > 1m Chord Chameleon Plus XLR cables > Luxman L-505ux MkII (or Luxman DA-06 > 1m ProA2 RCA cable > Rotel RC-1590 >  1m ProA2 RCA cable > Rotel RB-1590 or McIntosh MC152) > DIY speaker cables (Tycab PVC doubly insulated 11 AWG OFC wire, TechFlex braid, Neotech Banana/Spade connectors) > Bryston PX-1 external crossovers > DIY speaker cables (as before) > Bryston Model T Signature Speakers

Music Storage: Main Library: 6Tb Seagate HDD/Hub+6Tb Seagate HDD (all connections via 0.5m Avencore Premium USB 3.0 cables); Backups: as per Main Library (x2)


#7 u114873

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Posted 21 October 2021 - 06:13 AM

thanks, I'm waiting for a response from support

#8 u114873

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Posted 21 October 2021 - 02:30 PM

thanks, everything works well
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