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Changing JPLAY Licence To Another PC?


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#1 JazzDoc

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Posted 28 May 2019 - 05:52 PM

Hi Marcin

 

One of the laptops that I use in my dual PC setup has died. I have another one to replace it. For the time being, I can install as a trial but how do I change so that I can licence JPLAY on my new laptop?

 

Thanks in anticipation of your reply


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Acer Windows Server 2016 (x64) Laptop (Intel i5/8GB) (Audio PC) / Lenovo Windows Server 2016 (Intel i3/4GB) (Control PC) / Audiophile Optimizer 2.20 (GUI Mode on both PCs)  / JPlay Femto / JPLAY Femto Streamer /  Process Lasso Server Pro / Fidelizer Pro 8.2 / M2Tech Hiface Evo, Paul Hynes Power Supply / Naim Audio DAC with DSD Firmware Update / Naim Audio XPS, Linn Sondek LP12 / Naim Audio ARO / Linn Troika / Naim Audio Armageddon, Naim Audio CDS2 / Naim Audio XPS, Naim Audio NAT02, Naim Audio NAC52 / Naim Audio Supercap, Naim Audio SBLs


#2 Marcin_gps

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Posted 28 May 2019 - 06:07 PM

Just send an email on support and we will deactivate your old PC. 



#3 JazzDoc

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Posted 29 May 2019 - 01:59 AM

Thanks Marcin. Email sent


Acer Windows Server 2016 (x64) Laptop (Intel i5/8GB) (Audio PC) / Lenovo Windows Server 2016 (Intel i3/4GB) (Control PC) / Audiophile Optimizer 2.20 (GUI Mode on both PCs)  / JPlay Femto / JPLAY Femto Streamer /  Process Lasso Server Pro / Fidelizer Pro 8.2 / M2Tech Hiface Evo, Paul Hynes Power Supply / Naim Audio DAC with DSD Firmware Update / Naim Audio XPS, Linn Sondek LP12 / Naim Audio ARO / Linn Troika / Naim Audio Armageddon, Naim Audio CDS2 / Naim Audio XPS, Naim Audio NAT02, Naim Audio NAC52 / Naim Audio Supercap, Naim Audio SBLs


#4 JazzDoc

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Posted 30 May 2019 - 08:50 AM

Thanks for the reply to email Marcin.

 

I am having a few problems in that I can't install JPLAY on either PC until I receive a reply to my latest email communication to you. If you or any other members of the JPLAY support team see this post, could I please ask you respond as a matter of urgency so that I can get my system up and running again.

 

Thanks


Acer Windows Server 2016 (x64) Laptop (Intel i5/8GB) (Audio PC) / Lenovo Windows Server 2016 (Intel i3/4GB) (Control PC) / Audiophile Optimizer 2.20 (GUI Mode on both PCs)  / JPlay Femto / JPLAY Femto Streamer /  Process Lasso Server Pro / Fidelizer Pro 8.2 / M2Tech Hiface Evo, Paul Hynes Power Supply / Naim Audio DAC with DSD Firmware Update / Naim Audio XPS, Linn Sondek LP12 / Naim Audio ARO / Linn Troika / Naim Audio Armageddon, Naim Audio CDS2 / Naim Audio XPS, Naim Audio NAT02, Naim Audio NAC52 / Naim Audio Supercap, Naim Audio SBLs


#5 Marcin_gps

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Posted 30 May 2019 - 09:11 AM

Thanks for the reply to email Marcin.

 

I am having a few problems in that I can't install JPLAY on either PC until I receive a reply to my latest email communication to you. If you or any other members of the JPLAY support team see this post, could I please ask you respond as a matter of urgency so that I can get my system up and running again.

 

Thanks

You can install on any PC - free trial works for 21 days. You have 21 days to activate it before it expires. 

 

Regards, 
Marcin



#6 JazzDoc

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Posted 30 May 2019 - 02:59 PM

Thanks for your very prompt reply. I have managed to get JPLAY installed on both PCs. Still have some issues to resolve but at least I have heard some music, if only for a couple of minutes before playback stoppage. Need to look at settings and do some tweaking. Hopefully, I will get there but the need to do other things for a few hours will probably give me a much needed break from the setup process.


Acer Windows Server 2016 (x64) Laptop (Intel i5/8GB) (Audio PC) / Lenovo Windows Server 2016 (Intel i3/4GB) (Control PC) / Audiophile Optimizer 2.20 (GUI Mode on both PCs)  / JPlay Femto / JPLAY Femto Streamer /  Process Lasso Server Pro / Fidelizer Pro 8.2 / M2Tech Hiface Evo, Paul Hynes Power Supply / Naim Audio DAC with DSD Firmware Update / Naim Audio XPS, Linn Sondek LP12 / Naim Audio ARO / Linn Troika / Naim Audio Armageddon, Naim Audio CDS2 / Naim Audio XPS, Naim Audio NAT02, Naim Audio NAC52 / Naim Audio Supercap, Naim Audio SBLs





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