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#1 Marcin_gps

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Posted 01 November 2018 - 09:39 AM

Please use this thread only for reporting issues.

 

The most common one is the problem with activation and license expired. Troubleshooting:

Please make sure that time, date and zone are set properly, internet connection is working and if antivirus/firewall is not blocking JPLAY - best to disable during activation. All network adapters must be enabled too. For Windows 10 please check if privacy setting is enabled:  "Let apps use my advertising ID for experiences across apps"
Also in ethernet properties of your internet connection make sure that ALL options are ticked, not only Internet Protocol Version 4 (TCP/IPv4)
 
If hyper-v is enabled it will not activate. Disable it in Control Panel under "Turn Windows Features on or off" 
If Virtualization in BIOS is enabled, activation may fail too, so please check that too. 
 
If all above are checked please reboot and see if it activated

 

If not, please open TurboActivate.exe under C:\JPLAY and see what it says

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#2 moriez

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Posted 01 November 2018 - 10:04 AM

Hi,

 

Setting clock value from registry doesn't work in a single PC setup with JPLAYmini. Remains at 0.5ms at all times. Tried stopping both JPLAY services from task manager, then changing values in registry and restarting the services or rebooting. Also went back to 6.2 which is without issue.

 

Ideas?

 

 

Edit: solution here



#3 Marcin_gps

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Posted 01 November 2018 - 10:21 AM

Hi,

 

Setting clock value from registry doesn't work in a single PC setup with JPLAYmini. Remains at 0.5ms at all times. Tried stopping both JPLAY services from task manager, then changing values in registry and restarting the services or rebooting. Also went back to 6.2 which is without issue.

 

Ideas?

Did you stop services before making changes?


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#4 moriez

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Posted 01 November 2018 - 10:34 AM

Yes.. stop, change, start. 

 

Could it be due to 6.2 registry leftovers?



#5 Marcin_gps

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Posted 01 November 2018 - 10:42 AM

Yes.. stop, change, start. 

 

Could it be due to 6.2 registry leftovers?

Not likely, it's in a different key.


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#6 gonefishing

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Posted 01 November 2018 - 10:48 AM

Hello Marcin,

 

activation and license expired, on both control and audioPC with Windows server 2016 in core

I reset back audiophile optimiser before installation of JPLAY femto how do I access ethernet properties of my internet connection to check that ALL options are ticked, not only Internet Protocol Version 4 (TCP/IPv4)

 

I’ve posted this in another thread but have copied here as some additional background information.

Some help required I have windows server core mode on ControlPC and AudioPC with Audiophile optimiser.

I have uninstalled Fidelizer, and reset Audio optimiser before installing the Trial Femto on both PC’s

Now on the Control PC I can see in JPLAY Setting the AudioPC it was automatically discovered and

Playing via KS : PS Audio USB audio 2.0 output

I’m using the paid app Bubble UPnP I can read the library on the control PC I have both the JPLAY FEMTO and JPLAY femtoServer active on the remote. I get know sound when I play tracks

 

AudioPC on installation I set the music folder to C:\user was this wrong

In Audiophile optimiser I disabled JPLAYStremer

I assume I have the trial version running I had both PC’s connected to the internet during installation each time I do restart JPLAYSetting I get the window License has expired

Thanks

John


Music Server: Control PC Gigabyte C246 WU4, CPU Xeon Ram Samsung 2X8GB ECC, JPLAYfemto Ethernet, 2X4GB SSD music Library

Audio PC: Mother board SOTM sMB-Q370, CPU Intel I9 9900T, RAM 2X8GB G.Skill Ripjaws 2666 ,JPLAYfemto Ethernet and USB XE

DAC and Amp: Modified PS Audio Direct Stream DAC i2S input from Matrix. Power Amplifiers -  PURIFI 1ET400A.

Speakers: Quintet15 Horn1, Townshend Audio Maximum Super Tweeters. On order - GR Research Servo Sub kit 5 in partnership Rythmik Audio

Cables: Speakers SlinkyLinks, Interconnects Homemade Silver wire XLR, Power Eichmann cables, USB Wireworld Starlight 7 1.5m, SATA Standard, Ethernet CAT8, i2S 10cm long cable

Software: Server 2019 core mode on Control PC and Audio PC, using Firadisk on 8GB VHD, JPLAY Dual PC setup with Audio Optimizer 3 

Power supplies: , HD Plex 200Watt, HD Plex DC to DC and 2 X iFi power X 5 volt DC, and custom 2 X MP Audio PSU's connecting JCAT Ethernet and USB card.

Incoming AC power: PS Audio Power plant P5,  Supra DC Blocker. 

 

 


#7 moriez

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Posted 01 November 2018 - 10:53 AM

Not likely, it's in a different key.

 

Right. Although not identical maybe it helps you what thuandb posted:

even though the JPLAY clock is left untouched in registry, it keeps ending up 15.6ms from 0.5ms in J Settings. How do I make it stay 0.5ms? 



#8 Marcin_gps

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Posted 01 November 2018 - 11:06 AM

Hello Marcin,

 

activation and license expired, on both control and audioPC with Windows server 2016 in core

I reset back audiophile optimiser before installation of JPLAY femto how do I access ethernet properties of my internet connection to check that ALL options are ticked, not only Internet Protocol Version 4 (TCP/IPv4)

 

I’ve posted this in another thread but have copied here as some additional background information.

Some help required I have windows server core mode on ControlPC and AudioPC with Audiophile optimiser.

I have uninstalled Fidelizer, and reset Audio optimiser before installing the Trial Femto on both PC’s

Now on the Control PC I can see in JPLAY Setting the AudioPC it was automatically discovered and

Playing via KS : PS Audio USB audio 2.0 output

I’m using the paid app Bubble UPnP I can read the library on the control PC I have both the JPLAY FEMTO and JPLAY femtoServer active on the remote. I get know sound when I play tracks

 

AudioPC on installation I set the music folder to C:\user was this wrong

In Audiophile optimiser I disabled JPLAYStremer

I assume I have the trial version running I had both PC’s connected to the internet during installation each time I do restart JPLAYSetting I get the window License has expired

Thanks

John

Go to Control Panel -> Network and Sharing Center -> Change adapter settings 

Make sure all adapters are enabled

Then double-click on the adapter that is connected to internet -> Properties -> tick ALL the options & click OK

Restart PC


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Want to squeeze more from your PC-audio? Hear the difference with JCAT
 
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#9 gonefishing

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Posted 01 November 2018 - 11:20 AM

Go to Control Panel -> Network and Sharing Center -> Change adapter settings 

Make sure all adapters are enabled

Then double-click on the adapter that is connected to internet -> Properties -> tick ALL the options & click OK

Restart PC

 

Hi Marcin can you advise cmd how I get to Control Panel -> Network using windows server 2016 in core. excuse my not knowing this

 

Thanks


Music Server: Control PC Gigabyte C246 WU4, CPU Xeon Ram Samsung 2X8GB ECC, JPLAYfemto Ethernet, 2X4GB SSD music Library

Audio PC: Mother board SOTM sMB-Q370, CPU Intel I9 9900T, RAM 2X8GB G.Skill Ripjaws 2666 ,JPLAYfemto Ethernet and USB XE

DAC and Amp: Modified PS Audio Direct Stream DAC i2S input from Matrix. Power Amplifiers -  PURIFI 1ET400A.

Speakers: Quintet15 Horn1, Townshend Audio Maximum Super Tweeters. On order - GR Research Servo Sub kit 5 in partnership Rythmik Audio

Cables: Speakers SlinkyLinks, Interconnects Homemade Silver wire XLR, Power Eichmann cables, USB Wireworld Starlight 7 1.5m, SATA Standard, Ethernet CAT8, i2S 10cm long cable

Software: Server 2019 core mode on Control PC and Audio PC, using Firadisk on 8GB VHD, JPLAY Dual PC setup with Audio Optimizer 3 

Power supplies: , HD Plex 200Watt, HD Plex DC to DC and 2 X iFi power X 5 volt DC, and custom 2 X MP Audio PSU's connecting JCAT Ethernet and USB card.

Incoming AC power: PS Audio Power plant P5,  Supra DC Blocker. 

 

 


#10 DC

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Posted 01 November 2018 - 11:26 AM

 

AudioPC on installation I set the music folder to C:\user was this wrong

In Audiophile optimiser I disabled JPLAYStremer

I assume I have the trial version running I had both PC’s connected to the internet during installation each time I do restart JPLAYSetting I get the window License has expired

Thanks

John

Hi John,

 

for my part finally I get activation of the trial period working enabling “Client for Microsoft Network” and “Link-Layer Topology Discovery Mapper I/O Driver" in Ethernet Properties of my Ethernet card. Marcin suggests to disable these items to optimise JCAT network cards so these item were disabled on all the network cards of my audio computer.

Here is what I've exactly done:

I've disconnected my RJ45 cable  from my Jcat Card and connected it on my onboard network card. I've enabled DHCP on it as there were an static IP adresse set, and in Ethernet properties of this card I've enabled these two items, “Client for Microsoft Network” and “Link-Layer Topology Discovery Mapper I/O Driver".

Apparently you have Windows Server 2016 core you must use powershell.

You can use these links which can help you to do that:

 

https://docs.microso...r?view=win10-ps

 

https://docs.microso...g?view=win10-ps

 

https://docs.microso...g?view=win10-ps

 

https://docs.microso...g?view=win10-ps

 

I hope it will help you.



#11 grunter

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Posted 01 November 2018 - 11:34 AM

Hi, I've problem using JplayFemto.
Infact when I try to launch a track I obtain an error message "No Linn DS Found".

 

b83jf4.jpg


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#12 Marcin_gps

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Posted 01 November 2018 - 12:16 PM

Hi Marcin can you advise cmd how I get to Control Panel -> Network using windows server 2016 in core. excuse my not knowing this

 

Thanks

  1. Open CMD as Admin

  2. Type the following commands (lines) one after another:

    cd C:\Windows\System32\wbem

    mofcomp C:\Windows\System32\wbem\NetAdapterCim.mof

    mofcomp C:\Windows\System32\wbem\en-US\NetAdapterCim.mfl

    The first command navigates to the directory where the files need to be fixed. The next 2 commands attempt to fix the necessary broken files.

Now open a PowerShell command prompt (which is different than a "cmd" prompt), and run the following command:

Get-WMIObject MSFT_NetAdapter -Namespace root\StandardCimv2

 

 

If you're on Windows 8, 8.1, or 10 (or equivalent Windows Server version 2012, 2012 R2, 2016, or "Windows Server"), you should get a full list of your network adapters whether they're connected to the internet or not. If you're on those Windows versions, and that PowerShell command gives you an error, then you still have WMI corruption. Contact your system admin and tell them to fix it. Or re-install Windows for the easiest fix.

 

Hi, I've problem using JplayFemto.
Infact when I try to launch a track I obtain an error message "No Linn DS Found".

 

 

BubbleDS Next is OpenHome. JPLAY FEMTO expects UPnP: please try with Bubble UPnP or one of the other apps mentioned in the manual


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Want to squeeze more from your PC-audio? Hear the difference with JCAT
 
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#13 gonefishing

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Posted 01 November 2018 - 12:23 PM

Hi John,

 

for my part finally I get activation of the trial period working enabling “Client for Microsoft Network” and “Link-Layer Topology Discovery Mapper I/O Driver" in Ethernet Properties of my Ethernet card. Marcin suggests to disable these items to optimise JCAT network cards so these item were disabled on all the network cards of my audio computer.

Here is what I've exactly done:

I've disconnected my RJ45 cable  from my Jcat Card and connected it on my onboard network card. I've enabled DHCP on it as there were an static IP adresse set, and in Ethernet properties of this card I've enabled these two items, “Client for Microsoft Network” and “Link-Layer Topology Discovery Mapper I/O Driver".

Apparently you have Windows Server 2016 core you must use powershell.

You can use these links which can help you to do that:

 

https://docs.microso...r?view=win10-ps

 

https://docs.microso...g?view=win10-ps

 

https://docs.microso...g?view=win10-ps

 

https://docs.microso...g?view=win10-ps

 

I hope it will help you.

Thanks DC

 

I'll Look into this, making the change is not so straight forward.

 

Thanks

John


Music Server: Control PC Gigabyte C246 WU4, CPU Xeon Ram Samsung 2X8GB ECC, JPLAYfemto Ethernet, 2X4GB SSD music Library

Audio PC: Mother board SOTM sMB-Q370, CPU Intel I9 9900T, RAM 2X8GB G.Skill Ripjaws 2666 ,JPLAYfemto Ethernet and USB XE

DAC and Amp: Modified PS Audio Direct Stream DAC i2S input from Matrix. Power Amplifiers -  PURIFI 1ET400A.

Speakers: Quintet15 Horn1, Townshend Audio Maximum Super Tweeters. On order - GR Research Servo Sub kit 5 in partnership Rythmik Audio

Cables: Speakers SlinkyLinks, Interconnects Homemade Silver wire XLR, Power Eichmann cables, USB Wireworld Starlight 7 1.5m, SATA Standard, Ethernet CAT8, i2S 10cm long cable

Software: Server 2019 core mode on Control PC and Audio PC, using Firadisk on 8GB VHD, JPLAY Dual PC setup with Audio Optimizer 3 

Power supplies: , HD Plex 200Watt, HD Plex DC to DC and 2 X iFi power X 5 volt DC, and custom 2 X MP Audio PSU's connecting JCAT Ethernet and USB card.

Incoming AC power: PS Audio Power plant P5,  Supra DC Blocker. 

 

 


#14 gonefishing

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Posted 01 November 2018 - 12:25 PM

 

  1. Open CMD as Admin

  2. Type the following commands (lines) one after another:

    cd C:\Windows\System32\wbem

    mofcomp C:\Windows\System32\wbem\NetAdapterCim.mof

    mofcomp C:\Windows\System32\wbem\en-US\NetAdapterCim.mfl

    The first command navigates to the directory where the files need to be fixed. The next 2 commands attempt to fix the necessary broken files.

Now open a PowerShell command prompt (which is different than a "cmd" prompt), and run the following command:

Get-WMIObject MSFT_NetAdapter -Namespace root\StandardCimv2

 

 

If you're on Windows 8, 8.1, or 10 (or equivalent Windows Server version 2012, 2012 R2, 2016, or "Windows Server"), you should get a full list of your network adapters whether they're connected to the internet or not. If you're on those Windows versions, and that PowerShell command gives you an error, then you still have WMI corruption. Contact your system admin and tell them to fix it. Or re-install Windows for the easiest fix.

 

BubbleDS Next is OpenHome. JPLAY FEMTO expects UPnP: please try with Bubble UPnP or one of the other apps mentioned in the manual

 

 

Thanks Marcin

 

Appreciated


Music Server: Control PC Gigabyte C246 WU4, CPU Xeon Ram Samsung 2X8GB ECC, JPLAYfemto Ethernet, 2X4GB SSD music Library

Audio PC: Mother board SOTM sMB-Q370, CPU Intel I9 9900T, RAM 2X8GB G.Skill Ripjaws 2666 ,JPLAYfemto Ethernet and USB XE

DAC and Amp: Modified PS Audio Direct Stream DAC i2S input from Matrix. Power Amplifiers -  PURIFI 1ET400A.

Speakers: Quintet15 Horn1, Townshend Audio Maximum Super Tweeters. On order - GR Research Servo Sub kit 5 in partnership Rythmik Audio

Cables: Speakers SlinkyLinks, Interconnects Homemade Silver wire XLR, Power Eichmann cables, USB Wireworld Starlight 7 1.5m, SATA Standard, Ethernet CAT8, i2S 10cm long cable

Software: Server 2019 core mode on Control PC and Audio PC, using Firadisk on 8GB VHD, JPLAY Dual PC setup with Audio Optimizer 3 

Power supplies: , HD Plex 200Watt, HD Plex DC to DC and 2 X iFi power X 5 volt DC, and custom 2 X MP Audio PSU's connecting JCAT Ethernet and USB card.

Incoming AC power: PS Audio Power plant P5,  Supra DC Blocker. 

 

 


#15 Fujak

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Posted 01 November 2018 - 01:08 PM

Hi, I've problem using JplayFemto.
Infact when I try to launch a track I obtain an error message "No Linn DS Found".

Hi grunter, the reason is, that you use BubbleDS Next, which supports only Open Home Standard as JPlay 6.2 does. Now Jplay 7.0 supports only Upnp, so you have to use a controlpoint app, which supports this, e.g BubbleUpnp from same manufacturer. Then everything will work fine. Good luck.


Audio-PC: Gigabyte GA-H77-DS3H, CPU: Intel® Core™ i5-3220, RAM: G.Skill Ripjar-X 8GB 1600, Windows Server 2016, RAM loaded, PC-PSU: 2x Peaktech 6080 PSU and Multi-Ultralownoise-Regulator-Stage. Soundcard: Dante Audio over IP, Dante DVS + Digimedia board with 27MHz Reference Neutrino-Clock, JPlay 7.0 Femto. Files processed by Acourate (Dr. U. Brüggemann) Convolving & M/S-Encoding by ConvoFS on NAS (Synology DS216II+), M/S-Decoder: Lowther-Trafo symm. by Dr. Volk. DAC: Audio-GD HE-7 with I²S connectivity to Dante devices. Preamp: Audio-GD Master 1. Loudspeaker: Neumann KH420. Sub: Teufel M11000 THX2 + Klipsch R-115SW. Power Conditioner Lab12 Gordian, Power-Conditioner: LAB12 Gordian, Power-Regenerator: Telos QNR.


#16 Marcin_gps

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Posted 01 November 2018 - 01:44 PM

Multiple folder/drives issue in MusicLibrary FIXED now! - please download again from Download page and reinstall 


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#17 minra

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Posted 01 November 2018 - 02:25 PM

Jplay FEMTO trial now works on SinglePC Server 2016 core from DAClink 1Hz to 1000Hz with AO + ProcessLasso.  But i am experiencing every track loading time from 25 to 40 seconds before its starts to play with BubbleUpnp.



#18 Marcin_gps

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Posted 01 November 2018 - 02:47 PM

Jplay FEMTO trial now works on SinglePC Server 2016 core from DAClink 1Hz to 1000Hz with AO + ProcessLasso.  But i am experiencing every track loading time from 25 to 40 seconds before its starts to play with BubbleUpnp.

Do you maybe have BubbleUPNPserver proxy enabled? If so, try disabling it


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Want to squeeze more from your PC-audio? Hear the difference with JCAT
 
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#19 minra

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Posted 01 November 2018 - 03:01 PM

Do you maybe have BubbleUPNPserver proxy enabled? If so, try disabling it

 

I stopped BubbleUpnp server + minimserver before installing Jplay FEMTO, however i left proxy enabled. So i will try to uncheck proxy setting.


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#20 Marcin_gps

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Posted 01 November 2018 - 03:12 PM

I stopped BubbleUpnp server + minimserver before installing Jplay FEMTO, however i left proxy enabled. So i will try to uncheck proxy setting.

Make sure to disable ffmpeg in Bubble UPnP too as in the picture below

Attached File  screen bubbleupnp.jpg   96.35KB   10 downloads


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Want to squeeze more from your PC-audio? Hear the difference with JCAT
 
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